PULSIN FAQs

Please click below headers to view FAQ information.

We will endeavour to dispatch the goods within 5 working days after your payment has been confirmed.
 
We offer free UK mainland including northern Ireland and wales/Scotland. Delivery over £35 (£2.99 under). This cost is shown separately in the checkout before you enter your details for payment.
 
We endeavour to send all UK deliveries via courier (fast shipping 1-3 days) or via Royal Mail (standard shipping 3-5 days). Your shipping options and timescales for non-UK deliveries will be stated at the checkout stage for you to view before placing your order.
 

Please be made aware that due to logistical difficulties and costs surrounding Brexit with delivering orders outside of the UK, we have had to make the hard decision to stop all international orders. This includes all countries in the EU outside of England, Scotland and Wales. Unfortunately, we are also experiencing issues with delivering to the Channel Islands, Northern Ireland and the Isle of Man so have had to stop deliveries to these locations too. We are working really hard to get international orders running again online and are looking to set up an Amazon EU account. We will keep you posted when this becomes available. We hope to be able to serve you again soon (we are available in a number of retailers across the EU so do keep an eye out)! All the best until then, Pulsin.**

 

We currently deliver to England, Scotland and Wales.

PULSIN SNACK BARS

Our snack bars contain only unrefined, natural sugars, mostly from fruit, which, along with plenty of fibre, protein and healthy fats from the nuts, means that our bars spike blood sugar less than highly processed sugary snacks. This can make them a more suitable choice for diabetics.

We would recommend our protein boosters as the best choices overall for diabetics. The Keto snack bar range contain the lowest sugar content (around 2g per 50g bar). Those with diabetes should understand their own dietary requirements to decide whether our products are suitable (by looking at the nutritional content available on each product page) and if in any doubt should consult a healthcare professional before consuming.

 

All our bars are great to snack on and are safe for children and pregnant women.

All of our High Fibre Brownies contain peanuts with the Hazelnut Brownie containing nuts. We would always advise thoroughly checking the ingredients list before giving to a child. 

 
All of our protein powders are 100% vegan except our Whey Protein Isolate which is made from cow’s milk.
 
We only select the highest quality ingredients for our bars, based on a range of factors including nutrient content and flavour. All our bars are produced in our own dedicated kitchen and are cold pressed below 42’C to retain the maximum level of goodness for your health and enjoyment.
Yes, once a year our bars undergo gluten testing and contain less than 20ppm of gluten, which is the EU definition for Gluten Free. We do not handle any gluten on site.

PULSIN PROTEIN POWDERS

Yes, all of our powders undergo gluten testing and contain less than 20ppm of gluten, which is the EU definition for Gluten Free. We do not handle any gluten on site.
All of our protein powders are 100% vegan except our Natural Vanilla Flavour Whey Protein and Whey Protein Isolate which are made from cow’s milk.
  • Soya – Grown and produced in China
  • Pea – From Yellow Split Peas grown and produced in China
  • Rice – From Brown Rice grown in China
  • Faba – From Faba Beans grown in the USA 
  • Hemp – From Canada 
  • Whey Isolate – From cows milk produced by UK grass-fed herds
 

Yes! We have four flavoured protein powders in our range: Choc, Vanilla, Mixed Berry and Choc Hazelnut. We also have two Supershakes in our range, these are a range of flavoured protein blends, which also include additional benefits such as Vitamins and Minerals.

 

All our other protein powders are sold unflavoured giving you the freedom to develop your own recipes. They can be easily mixed into foods including porridge, yoghurt, soups and many other recipes.

Yes, they’re designed to be mixed with water, however, for more of an indulgent taste, try mixing with your favourite milk! Our Supershakes are designed specifically to be added to water, shaken and enjoyed!

Our protein powders can be taken at any age, however we do not recommend their use for babies and infants. For young children, we would recommend that you half the suggested serving of 10g and slowly introduce the protein powder into the diet.
 
Yes, our serving suggestion is the minimum serving rather than the optimum. You may have more powder if you would like, however we recommend that you gradually increase the volume, different consumers’ digestion systems can react slightly differently to increasing volumes. We also recommend that you do not exceed 40g of powder in one serving, (generally your body can only utilise a maximum of 40g in one sitting). Please also bear in mind that the recommended protein intake in the UK for women is 45g and men 55g. However this can vary according to your height, muscle mass and gender (your lifestyle and activity levels).
 

Pulsin powders can be gently heated (for example in a sauce) it should not be boiled or roasted. Do not heat the whey protein above 60 degrees for any length of time, this would denature the protein and give it a “cheesy” flavour. Although denaturing due to heating the proteins should not affect the nutritional profile it may affect the enzymatic effects and flavour.

Out of all of our protein powders the Pea and Faba Bean Protein have the highest tolerance to heat, so if you are unsure these are the safest protein to use for baking and cooking.

Standard doses do exist according to activity level and body composition. We recommend that protein consumption should not exceed 3g/kg of lean body mass per day. However, recent evidence has seen the effect of 4.4 g/kg per day, with no negative effects shown. We would advise that this protein comes from a wide range of food sources including our protein products.
None of our products have been tested by HFL in line with anti-doping regulations but we do not believe that any of our products would cause any issues relating to doping, as there are no pharmaceutical drugs in our factory!

Here is a brief description of the production processes for the vegan protein powders:

  • Pea – peas are dehulled and finely milled, then water is added. As the protein fraction is soluble and the fibre and carbohydrate fractions are not then via mechanical separation and filtration the protein liquid can be separated from the rest. Then sodium carbonate is added to manage the pH before being spray dried.
  • Faba – is a very similar process to the above but potassium carbonate is used instead hence the lower sodium content.
  • Soya – soya flakes are milled and added to water then the oil is extracted, leaving the protein and fibre. There is two extraction processes where the protein is separated from the fibre and is neutralised before this is turned into a powder.
  • Rice – non gmo enzymes are used to break down the carbohydrate content to make that soluble. As the rice protein is insoluble, again mechanical separation can be done but in this case the protein fraction is left after being separated from the liquid.
  • Hemp – this is the most natural process with no chemicals used. The hemp seeds are dehulled and then pressed to remove the oil. The remaining “oilcake” is then finely milled to get the powder which has the ~50% protein content.

The pea and Soya protein is higher in salt because the type of pea and soy used to produced it are naturally higher in sodium. The way they are extracted unfortunately does not remove any of it.

We do not add any additional salt to any of our protein powders.

WHEY PROTEIN POWDERS

The term ‘cold pressed’ only refers to our powders that are raw – the Whey Protein Powders are heat treated as part of the filtration process, so therefore cannot be described as cold pressed.

Our Whey Protein Powders are however, cold-processed. The micro-filtration of our whey powder is done at low temperature – around or below 20 degrees Celsius. There is a short, 75 degree Celsius pasteurisation phase, although this process has been developed in order to not denature the protein. Testing shows that beta-lactoglobulin and alpha-lactalbumin (the main two proteins in whey), and many other of the smaller protein fractions, are not denatured.

Our Natural Vanilla Flavour Whey Protein and Whey Protein Isolate do contain soya lecithin which acts as both a stabiliser (which means that you don’t have loads of froth on the surface of the protein) and an emulsifier (so it mixes nicely and you don’t get all the fat rising to the surface).

It could be the lactose or potentially it could actually be the milk proteins which some people are allergic to.

If you are having a bad reaction, we would recommend moving to one of our dairy free proteins, such as the the pea.

In the USA growth hormones (for example rBGH) are often used in milk production for growth promotion and increased production yields. Fortunately these hormones are banned in the EU and so are not present in the Pulsin Whey protein.

All of our Whey Protein Powders are undenatured and do not contain ‘free’ amino acids, all of the amino acids are present as protein molecules. Only “hydrolysed” whey protein contains free amino acids.