You can pay via Paypal, using a Paypal account or a credit card; alternatively payment can be made via SAP using either VISA, Mastercard, Delta, Solo or Switch/Maestro. We are unable to accept AMEX, cheques, cash, or postal orders via the website. It is imperative you provide the cardholder’s name as it is shown on the card, your address exactly as it appears on the card statement, the security number (last 3 digits of the number in the signature strip on the reverse of the card) and the issue number if relevant (Switch/Maestro). We use sophisticated fraud detection methods and if this information does not match the information held by the issuing company then payment may be rejected and we will not be able to process your order.

Information related to accepted payment methods are made available during the purchasing process. Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of this Website. All payments are independently processed through third-party services. Therefore, this Website does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed. If payment through the available methods fail or is refused by the payment service provider, the Owner shall be under no obligation to fulfil the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by the User.

Until payment of the total purchase price is received by the Owner, any Products ordered shall not become the User’s property.

From time to time we make discounts and promotion codes available, which can be used on our website. The majority of these use a code, which must be entered at the basket stage of the checkout process.

Each discount code has its own terms and conditions, but please be aware that the following T&Cs apply to all discounts and promotion codes including Social Sharing:

• Discount applies to web product prices only
• Discount codes cannot be used in conjunction with any other offer unless stated otherwise
• Pulsin have the right to amend or cancel a discount at any point
• Whilst stocks last only
• Only valid for the time stated
• Discounts exclude delivery costs unless stated otherwise

A minimum order value may apply to unlock promotion codes. If a multibuy promotion is running (e.g. 3 for 2), a grouped product (e.g. bundle item or case) counts as one item. Cheapest items free. If you are unsure as to the specific T&Cs for the promotion code you are wanting to use, then please email marketing@pulsin.co.uk.

“Refer-a-friend”

This Website gives Users the opportunity to receive a discount if, as a result of their recommendation, any new User purchases a Product offered on this Website. In order to take advantage of this offer, Users may invite others to purchase the Products on this Website by sending them a refer-a-friend code provided by the Owner. Such codes can only be redeemed once. If upon purchase of the Products on this Website any of the persons invited redeems a refer-a-friend code, the inviting User shall receive the advantage or benefit (such as: a price reduction, an additional service feature, an upgrade etc.) specified on this Website. Refer-a-friend codes may be limited to specific Products among those offered on this Website. Pulsin reserves the right to end the offer at any time at its own discretion. While no general limitation applies to the number of persons that can be invited, the amount of advantage or benefit that each inviting User can receive, may be limited.

We aim to deal with all complaints as effectively as possible. Your complaint may be emailed (using enquiries@pulsin.co.uk) or mailed to the Customer Services Team – Pulsin Ltd, Unit 11, Brunel Court, Waterwells Business Park, Gloucestershire, GL2 2AL. We aim to acknowledge by email any emailed or mailed complaint within 2 working days, and to conclude our investigations as soon as possible thereafter. Telephone complaints will not necessarily be acknowledged by email prior to investigation. A likely timescale for resolution will be provided upon request, but this timescale will be dependent upon the specific nature of the complaint.

Although Pulsin aim to offer you the best service possible, we cannot make any promises the services at the Pulsin website will meet your unique requirements. Pulsin cannot guarantee the service will be fault free. If a fault occurs in the service you should report it to Customer Services (see below for contact details) or by email at enquiries@pulsin.co.uk, and we will attempt to correct the fault as soon as possible. Your access to the Pulsin website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services.

ACCURACY

Content in Pulsin websites intended to offer factual, up to date information on the subjects discussed, but in no way should it be regarded as a complete analysis of these subjects. Every effort is made to provide accurate information. However, protocols, policies, and other matters contained in this website are subject to change at any time, Pulsin Ltd cannot be held responsible for the validity of the information contained in any reference noted herein, nor for the misuse of information or any adverse effects from use of any stated materials presented herein.

WARRANTIES

Unless otherwise stated next to the product, this web site is provided on an “as is,” “as available” basis without warranties of any kind, express or implied, including, but not limited to, those of TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE or NON-INFRINGEMENT or any warranty arising from a course of dealing, usage, or trade practice. No oral advice or written information provided shall create a warranty, nor shall members or visitors to the site rely on any such information or advice.

DISCLAIMER OF LIABILITY

The user assumes all responsibility and risk for the use of this web site and the Internet generally. Under no circumstances, including negligence, shall anyone involved in creating or maintaining this web site be liable for any DIRECT, INDIRECT, INCIDENTAL, SPECIAL or CONSEQUENTIAL DAMAGES, or LOST PROFITS that result from the use or inability to use the web site and/or any other web sites which are linked to this site. Nor shall they be liable for any such damages including, but not limited to, reliance by a member or visitor on any information obtained via the web site, or that result from mistakes, omissions, interruptions, deletion of files, viruses, errors, defects, or any failure of performance, communications failure, theft, destruction or unauthorized access. States or Countries, which do not allow some or all of the above limitations of liability, liability shall be limited to the greatest extent allowed by law.

THIRD PARTY CONTENT

Some of the content on this website is supplied by visitors and other third parties. Accordingly, we have no more editorial control over this content than does a public library. Any opinions, advice, statements, services, offers or other information or content made available by members, visitors and other third parties are those of the respective author(s) and we are not responsible for any material posted by third parties. We cannot and do not endorse it in any way, nor do they vouch for its accuracy or usefulness. Furthermore, we expressly disclaim any liability associated with material posted by third parties.

DISCLAIMER OF ENDORSEMENT

Reference to any products, services, hypertext link to the third parties or other information by trade name, trademark, supplier or otherwise does not constitute or imply its endorsement, sponsorship or recommendation by us. Nor is an endorsement of us implied by such links. They are for convenience only, as is an index in a public library.

COPYRIGHT

• Our Site contains trade and service marks belonging to third parties.
• You may not use or reproduce any trade or service marks appearing on our Site for any purpose without the prior agreement of the relevant owner.
• Unless otherwise specified the copyright in the contents of all the pages in this site are owned or licensed to Pulsin Ltd or are used with permission from the owner.
• The contents of this site may not be copied, reproduced, modified, downloaded or used in any form without the prior written permission of Pulsin Ltd except when this occurs incidentally while using the site for private and non-commercial use.

LAW AND JURISDICTION

These rules shall be governed by, and construed in accordance with, English law, without giving effect to any principles or conflict of laws.

NO WAIVER

The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

SERVICE INTERRUPTION

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately. Within the limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law. Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” (eg. labor actions, infrastructural breakdowns or blackouts etc).

SERVICE RESELLING

Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Website and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program.

INTELLECTUAL PROPERTY RIGHTS

Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Website are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.

All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Website are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

CHANGES TO THESE TERMS

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes. Such changes will only affect the relationship with the User for the future. The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement. The applicable previous version will govern the relationship prior to the User’s acceptance. The User can obtain any previous version from the Owner. If required by applicable law, the Owner will specify the date by which the modified Terms will enter into force.

ASSIGNMENT OF CONTRACT

The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly. Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.

CONTACTS

All communications relating to the use of this Website must be sent using the contact information stated in this document.

SEVERABILITY

Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

EU Users Should any provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid or unenforceable parts. In case of failure to do so, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.

Without prejudice to the above, the nullity, invalidity or the impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.

GOVERNING LAW

These Terms are governed by the law of the place where the Owner is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.

EXCEPTION FOR EUROPEAN CONSUMERS

However, regardless of the above, if the User qualifies as a European Consumer and has their habitual residence in a country where the law provides for a higher consumer protection standard, such higher standards shall prevail.

VENUE OF JURISDICTION

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where the Owner is based, as displayed in the relevant section of this document.

• The closing date for competitions will be highlighted on the competition page/post.
• All prizes are subject to availability, and Pulsin reserves the right to replace the prize with an alternative product of equal or higher value if necessary at the promoters’ discretion.
• No purchase necessary.
• Prize draws and competitions are only open to UK mainland residents aged 18 years or over.
• Competitions are not open to Pulsin employees (and their families), their agents or related third parties who are directly connected with the competition.
• Winner(s) will be selected at random after the closing date by an independent judge from all entries received. The judge’s decision is final and no correspondence will be entered into.
• Winner(s) will be notified by email (using the details provided at entry) within 6 weeks of the closing date. Following such notification, the winner will be required to send the Promoter full details of their postal address to which the Prize will be delivered.
• If the Promoter cannot: (i) contact the winner (via the details provided at the date of entry) within a reasonable period of time (to be established at the Promoter’s sole discretion); or (ii) the winner does not return details of its postal address to the Promoter within 14 days of notification that they have won the Prize, the Promoter reserves the right to re-draw a winner of the Promotion and thereafter until a winner on these terms is found.
• Please allow 28 days for delivery of the Prize. The Promoter accepts no responsibility for the Prize being lost, damaged or delayed in the post.
• Unless otherwise stated, the promoter is Pulsin Ltd.
• Competitions hosted on social media are in no way sponsored, endorsed or administered by, or associated with, Instagram, Twitter or Facebook.
• Any joint or group competitions entries will allow for your data to be shared with the competition prize suppliers.

This Website (or this Application)

The property that enables the provision of the Service.

Agreement

Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.

Business User

Any User that does not qualify as a Consumer.

European (or Europe)

Applies where a User is physically present or has their registered offices within the EU, regardless of nationality.

Owner (or We)

Indicates the natural person(s) or legal entity that provides this Website and/or the Service to Users.

Product

A good or service available for purchase through this Website, such as e.g. physical goods, digital files, software, booking services etc. The sale of Products may be part of the Service.

Service

The service provided by this Website as described in these Terms and on this Website. Terms All provisions applicable to the use of this Website and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time. User (or You) Indicates any natural person or legal entity using this Website.

Consumer

Any User qualifying as a natural person who accesses goods or services for personal use, or more generally, acts for purposes outside their trade, business, craft or profession.